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Hello @Nicole Seaman Thanks again for your reply. Sorry - I forgot to attach my initial e-mail. Yes, I sent my query from my office email to them regarding this issue (memberservices@garp.com). You are right. Probably I need to call them today (different time zone :) ). Again, really appreciate...

Hello @Nicole Seaman Thanks for the reply. What confused is their email is using domain of garp.com - which from my understanding that GARP is should be using .org domain. Here I attached the email they sent me a few days ago. Also today when I tried to login, it redirected me to this portal...

Hi Sorry to put this issue on the online forum. I was trying to access my garp account last week but somehow it keeps blocking me out. After I asked for password reset, it responded that my email account is not registered there. Today I received email from its customer service representative...