New Website Launch

[Nicole Seaman]

I'm sure you have all noticed that we launched our new website last night! We are very excited to share this new site with you!

We want to be sure that everything goes smoothly, and would appreciate it if you could post any issues that you may be experiencing here in this thread so we can resolve it as quickly as possible. We also welcome any feedback that you may have about the new site! We appreciate your patience with any issues that may arise during this process!

Nicole

 

[Deepak Chitnis]

Hi @Nicole Manley, New website is way to cool and easy to access. Haven't got any issues till now. Good work. Everything is going smoothly.
Thanks a lot!

 

[Nicole Seaman]

@Deepak Chitnis

Thank you for your feedback! We are very happy to hear that you haven't had any issues

Nicole

 

[Aenny]

Hi @Nicole Manley ,

I tried to log in and got an error message saying my username/e-mail adress is not correct.
Exactly it says: The password you entered for the username is incorrect.

Nethertheless I was able to go to the forum and post this.
Unfortunately I am not able to access the Study Planer to download the PartII materials which I subscribed to.

I will try this tomorrow again, maybe it is just a temperary issue.

kind regards, aenny

 

[brian.field]

Test

 

[AKarwal]

@Nicole Manley
Attempting to open/download a .pdf of the study notes (Part II Market Risk Measurement) but keep receiving this error:

Fatal error:
The encoded file /home/bionictu/public_html/wp-content/plugins/wp-pdf-stamper/lib/SetaPDF/Stamper/SetaPDF_Stamper.php requires a license file.htSetaPDF-Stamper.icl. in Unknown on line 0

However I can access the instructional videos.

 

[brian.field]

I am unable to log in to the study planner

 

[SSK]

@Nicole Manley

Hi Nicole,

The user interface for the new website is cool !

However, I cannot download the study materials from the Study planner. Whenever I'm trying to download study notes, I get the following error.

Fatal error:
The encoded file /home/bionictu/public_html/wp-content/plugins/wp-pdf-stamper/lib/SetaPDF/Stamper/SetaPDF_Stamper.php requires a license file .htSetaPDF-Stamper.icl. in Unknown on line 0

Request you to kindly address.

Thanks,
SSK.

 

[brian.field]

Congrats on the new launch BT Team. I am now able to log into the Stud Planner but it appears I do not have permission to download anything other than the samples. I should have professional level access to both levels I and II. Thanks!

Brian

 

[brian.field]

I am unable to log in to the study planner

Looks like I now have access to the materials as well. Thanks!

 

[David Harper CFA FRM]

@brian.field Thank you so much for the feedback, as our developers are trying to ascertain why you didn't have access immediately. I am going to assume you didn't do anything other than you waited and tried again? (or, knowing you, you would have mentioned it). Thanks for your help!

 

[brian.field]

yep - nothing more than trying again! A little luck always helps I guess.

Brian

 

[farahm]

Hi Nicole,

the question sets are not opening for in pdf for some reason.

 

[Arka Bose]

cant seem to download pdf's it instead opens up same link

 

[alona.ei.alona]

Hello Nicole,

Lots of PDF files are no opening in FRM Part 1, have been trying since yesterday, on on issue was fixed. Som examples are: Hull, Tarantino and the ''principles'' topics.

Would appreciate your feedback about when you expect the fix.

Thanks,

Alona.

 

[Aenny]

Hi @Nicole Manley ,

I tried to log in and got an error message saying my username/e-mail adress is not correct.
Exactly it says: The password you entered for the username is incorrect.

Nethertheless I was able to go to the forum and post this.
Unfortunately I am not able to access the Study Planer to download the PartII materials which I subscribed to.

I will try this tomorrow again, maybe it is just a temperary issue.

kind regards, aenny

HI! Now everythinkg works. I was a little confused that I got an email from 'worldpress' telling me to renew my password, but now everything is okay. I also have access to the purchased context on the studyplanner!

thanks

 

[Nicole Seaman]

Hi Nicole,

the question sets are not opening for in pdf for some reason.

Hello @farahm

Can you please let me know which pdf documents you are unable to open?

Thank you,

Nicole

 

[Nicole Seaman]

Hello Nicole,

Lots of PDF files are no opening in FRM Part 1, have been trying since yesterday, on on issue was fixed. Som examples are: Hull, Tarantino and the ''principles'' topics.

Would appreciate your feedback about when you expect the fix.

Thanks,

Alona.

Hello @alona.ei.alona

Can you please let me know which Hull document specifically? I just tested the Principles and Tarantino documents and all of the PDFs opened with no issues. Are you having trouble with any other PDFs? If so, make sure that your PDF software is the most recent and up to date version, as this can cause you to not be able to view documents correctly. If you are receiving an error, please post a screenshot of the error so we can further troubleshoot.

Thank you

Nicole

 

[Nicole Seaman]

cant seem to download pdf's it instead opens up same link

Hello @arkabose

If you are not receiving an error, then the study planner is working correctly for you. The document that you click on will open in your browser and you can click on the save button to download it to your computer. Please let me know if you are getting an error when trying to download.

 

[SSK]

@Nicole Manley

Hi Nicole,

In my Study Planner, I'm unable to find the study notes of Miller (Chapters: 2,3,4,6,7). This belongs to FRM P1 - Quantitative Analysis module.

Request your assistance.

Thanks for all the help!

Regards,
SSK.